Re: [Arsperl-users] Status History

[Misi M. <mi...@rr...>]

Alex,

It is not hard to create the data manually.

Each entry is separated by Ctrl-C, and the Timestamp/User is separated by
Ctrl-D. Skip the Ctrl-D if a position is empty.

# encodes status history from the same format
# as returned by ars_decodeStatusHistory()
sub encodeStatusHistory
{
  my @sh = ();
  while(my $hr = shift)
  {
    push @sh, $hr->{USER} ? "$hr->{TIME}\cD$hr->{USER}" : "";
  }
  join "\cC", @sh;
}

# example
my @d = ();

$d[0]->{TIME} = "1078759891";
$d[0]->{USER} = "miz";
$d[1]->{TIME} = "1078759899";
$d[1]->{USER} = "louise";
$d[2]->{TIME} = "";
$d[2]->{USER} = "";
$d[3]->{TIME} = "1078759993";
$d[3]->{USER} = "louise";

my $field_value = encodeStatusHistory(@d);

        Best Regards - Misi, RRR AB, http://www.rrr.se

> Hi everyone,
>
> I'm currently writing a script to take some data from a CSV file and
> import it into Remedy.  I am using ars_MergeEntry to import the data,
> since I want control over the Submitter and Date Submitted.
>
> The problem I have is with the Status History.  I want to be able to
> specify USER and TIME values during the merge.
>
> There is a ars_decodeStatusHistory helper function, but I don't see
> a ars_encodeStatusHistory function.  Does anyone have any advice?
>
> Alex
> --
> O--------------O--O---------------------------------O
> |   Alex Agle   \/ Systems Support Specialist III   |
> O---------------/\  Georgia Institute of Technology |
> |(404)894-6165 //\\  ITS-Collaborative Applications |
> | Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu    |
> O------------O-\/\/-O-------------------------------O
>
>
>
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