RE: [Arsperl-users] arsperl to replace out-dated aruser binary

[<jar...@te...>]

Could you post the commandline you ars using with the aruser binary?

Something like this can be a "starter".


--- start ----
#!/local/perl/5.8.3/bin/perl -w

use strict;
use ARS;

my $server =3D'';
my $user =3D '';
my $password =3D '';
my $form =3D '';
my $entry_id =3D '';
my $crrl =3D '';

$ctrl =3D ars_Login($server, $user, $password) || die $ars_errstr;

$entry_id =3D ars_CreateEntry($ctrl,$form,<id>,"value", <id>, "value") =
|| warn $ars_errstr ;

ars_Logoff($ctrl);
--- end ----


--
Jarl


-----Original Message-----
From: ars...@ar... =
[mailto:ars...@ar...]On Behalf Of =
And...@Pe...
Sent: 29. juli 2005 19:55
To: ars...@ar...
Subject: [Arsperl-users] arsperl to replace out-dated aruser binary



        A process was put in place a few years ago where the Tivoli =
server would call=20
the aruser binary to create tickets into our Remedy server.=20

        All was well and good...until we upgraded the Remedy Server to =
6.3=20

        I think I've seen other people that have done similair things =
with using arsperl=20
from Tivoli to generate tickets into Remedy.=20

        Can anyone offer any help/suggestions on how to write the =
necessary perl script=20
as quickly as possible.=20

        I've been thrown into the deep end to get this working.  The =
problem is that I=20
don't know squat about remedy or the API.=20

        Any help/suggestions would be greatly appreciated.=20

        Thanks=20