Re: [Arsperl-users] AR_RETURN_WARNING

[Carey M. B. <bla...@gm...>]

Amen,

 Not really sure why you think an ARSPerl list is the right place to
post an ARS C API question.... ( I would think www.arslist.org would
have been a better choice.)


However, with that said, I will still take a stab at the problem. It
sounds like ...

Your using the ARGetListEntry function and the AREntryListFieldList
structure is being truncated because the form is configured with to
many fields in the Results list.

First, if this is the case then, this should be a safe error to
ignore. (unless you are only getting your data from the
AREntryListFieldList structure. If you are doing that then I would
suggest you use the ARGetListEntryWithFields function anyway.) The
reason you can safely ignore it is that when you later call the
ARGetEntry function you get all the details anyway.


On the other hand... You might also be seeing that the ARGetListEntry
function is only returning a subset of the actual number of records
found on the form.(100 of 1000000) If so then check your maxRetrieve
value in the function and the Server's configuration for
AR_SERVER_INFO_MAX_ENTRIES. That setting might be what your being
limited by too. If so then reuse the ARGetListEntry with a setting for
->firstRetrieve and set it to the max Entry ID that was returned by
the previous call to ARGetListEntry and repeat until you get zero
records from the query.


HTH.

--=20
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS =3D Action Request System(Remedy)

Solution =3D People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.

http://www.fellowshipchurch.com





On 6/13/05, Amen Asemota <aas...@ho...> wrote:
> Hi,
>=20
> I am trying to run a C program in Unix to retrieve data from remedy. It
> compiles ok but when I run it, I get the error message below. Is there a =
way
> to change the Maximum return in a query to say up to a 1000?.
>=20
> ERROR: DTR-Workorder Get List Entry: 'WO Status' =3D "Closed" AND 'Action=
' !=3D
> $NULL$ AND ('Asset Updated?' =3D "No" OR 'Asset Updated?' =3D $NULL$)
> Number of items in Status List: 1
> Message Type: WARNING Message Number: 8911
> Message: Some of the fields have been truncated from the results list
> because the total length of the fields and separators is greater than the
> maximum allowed
> Appended Message:
>=20
> Please help!!!
>=20
> Thank you.
>=20
> Amen.