RE: [Arsperl-users] Timeout with ars_GetListFilter (ARSperl 1.73,api 4.5.2, ARS Server 6.3)

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Jeff,
Thanks for the answer.  I am now able to login using the new API and
ARSPerl versions:
API version:        |8|
ARSperl version:    |1.83|
server version:     |6.03.00|
server major version:       |6|

All,
I am now receiving the following error when calling any of
ars_GetListActiveLink, ars_GetListCharMenu,
> ars_GetListEscalation, ars_GetListFilter, and ars_GetListSchema:
[ERROR] RPC call failed (RPC: Can't encode arguments) (ARERR #91)

Additional info:
Reading list of active link entries
ars_errstr: |[ERROR] RPC call failed (RPC: Can't encode arguments)
(ARERR #91)|
ars_errhash (HASH(0x219d7c)) (4 keys)
ars_errhash{messageNum} (ARRAY(0x6d32a4)) (1 element)
ars_errhash{messageNum}[0]: |91|
ars_errhash{messageText} (ARRAY(0x6d32ec)) (1 element)
ars_errhash{messageText}[0]:        |RPC call failed (RPC: Can't encode
arguments)|
ars_errhash{messageType} (ARRAY(0x6d32e0)) (1 element)
ars_errhash{messageType}[0]:        |2|
ars_errhash{numItems}:      |1|

Thanks,
Mark

Mark Vaughan

Programmer III

=20

Direct: +1 303 802 2426

Cell: +1 303 601 4434

Fax: +1 303 802 1420

mar...@ev...

Evolving Systems, Inc.=20

9777 Mt. Pyramid Court, Suite 100, Englewood, CO USA 80112

www.evolving.com

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Jeff Murphy
Sent: Wednesday, March 30, 2005 12:23 PM
To: ars...@ar...
Subject: Re: [Arsperl-users] Timeout with ars_GetListFilter (ARSperl
1.73,api 4.5.2, ARS Server 6.3)

On Wed, 2005-03-30 at 11:03 -0700, Mark Vaughan wrote:
> All,
>=20
> I current use ARSperl 1.73 to connect to a 4.5.2 server and everything
> works just peachy.  We have created a new 6.3 server and when I try to
> use ARSperl 1.73 and call ars_GetListFilter, I always get back the
> following:
>=20
> =20
>=20
> [ERROR] Timeout during data retrieval due to busy server -- retry the
> operation (atlantic) (ARERR #93)
>=20
> =20
>=20
> The other calls I make (Ars_GetListActiveLink, ars_GetListCharMenu,
> ars_GetListEscalation, and ars_GetListSchema) all return valid data.
>=20

i don't know what would cause the above.

> =20
>=20
> Do I need to use ARSperl 1.83?=20

perhaps not, but you could compile it and try it to see if it resolves
the problem.

> Do I need to recompile with the 6.0 api?=20

not necessarily, but you should if you have them available. if the above
problem persists and you re-used the 4.x API, then try the 6.x API.=20

>  If I need to recompile, will I be able to still talk to my 4.5.2
> server=20

yes.

> or is there a way to install both versions simultaneously?

yes. "use lib 'path';" should allow you to over-ride the location of
ARSperl. e.g. if you unpack 1.83 into '/tmp/ARSperl-1.83' and compile it
against 6.x, you can write a test script:

#!/usr/bin/perl
use lib '/tmp/ARSperl-1.83/blib/lib';
use lib '/tmp/ARSperl-1.83/blib/arch';
use ARS;
login...
loadqualifier....

without needing to do the "make install" step

>=20
> =20
>=20
> The 6.3 server is running on WinServer 2003 and ARSperl is on Solaris
> 8.
>=20
> =20
>=20
> Thanks in advance,
>=20
> Mark
>=20
> =20
>=20
> Mark Vaughan
>=20
> Programmer III
>=20
> =20
>=20
> Direct: +1 303 802 2426
>=20
> Cell: +1 303 601 4434
>=20
> Fax: +1 303 802 1420
>=20
> mar...@ev...
>=20
> Evolving Systems, Inc.=20
>=20
> 9777 Mt. Pyramid Court, Suite 100, Englewood, CO USA 80112
>=20
> www.evolving.com
>=20
> =20
>=20
>=20
> This e-mail and any attachments may be confidential and/or legally
> privileged. If you have received this e-mail and you are not a named
> addressee, please inform Evolving Systems TIS at ti...@ev... and
> then delete the e-mail from your system. If you are not a named
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> or warranty as to the absence of viruses in this e-mail or any
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>=20
> Registered Office: 9777 Mt. Pyramid Ct Suite 100, Englewood, CO 80112
--=20
Jeff Murphy <jcm...@je...>

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