Re: [Arsperl-users] Timeout with ars_GetListFilter (ARSperl 1.73, api 4.5.2, ARS Server 6.3)
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jeffmurphy
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From: Jeff M. <jcm...@je...> - 2005-03-30 19:24:32
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On Wed, 2005-03-30 at 11:03 -0700, Mark Vaughan wrote: > All, > > I current use ARSperl 1.73 to connect to a 4.5.2 server and everything > works just peachy. We have created a new 6.3 server and when I try to > use ARSperl 1.73 and call ars_GetListFilter, I always get back the > following: > > > > [ERROR] Timeout during data retrieval due to busy server -- retry the > operation (atlantic) (ARERR #93) > > > > The other calls I make (Ars_GetListActiveLink, ars_GetListCharMenu, > ars_GetListEscalation, and ars_GetListSchema) all return valid data. > i don't know what would cause the above. > > > Do I need to use ARSperl 1.83? perhaps not, but you could compile it and try it to see if it resolves the problem. > Do I need to recompile with the 6.0 api? not necessarily, but you should if you have them available. if the above problem persists and you re-used the 4.x API, then try the 6.x API. > If I need to recompile, will I be able to still talk to my 4.5.2 > server yes. > or is there a way to install both versions simultaneously? yes. "use lib 'path';" should allow you to over-ride the location of ARSperl. e.g. if you unpack 1.83 into '/tmp/ARSperl-1.83' and compile it against 6.x, you can write a test script: #!/usr/bin/perl use lib '/tmp/ARSperl-1.83/blib/lib'; use lib '/tmp/ARSperl-1.83/blib/arch'; use ARS; login... loadqualifier.... without needing to do the "make install" step > > > > The 6.3 server is running on WinServer 2003 and ARSperl is on Solaris > 8. > > > > Thanks in advance, > > Mark > > > > Mark Vaughan > > Programmer III > > > > Direct: +1 303 802 2426 > > Cell: +1 303 601 4434 > > Fax: +1 303 802 1420 > > mar...@ev... > > Evolving Systems, Inc. > > 9777 Mt. Pyramid Court, Suite 100, Englewood, CO USA 80112 > > www.evolving.com > > > > > This e-mail and any attachments may be confidential and/or legally > privileged. If you have received this e-mail and you are not a named > addressee, please inform Evolving Systems TIS at ti...@ev... and > then delete the e-mail from your system. If you are not a named > addressee you must not use, disclose, distribute, copy, print or rely > on this e-mail. To ensure regulatory compliance and for the protection > of our clients and business, Evolving Systems may monitor and read > e-mails sent to and from its servers. Although Evolving Systems > routinely screens for viruses, addressees should scan this e-mail and > any attachments for viruses. Evolving Systems makes no representation > or warranty as to the absence of viruses in this e-mail or any > attachments. > > Registered Office: 9777 Mt. Pyramid Ct Suite 100, Englewood, CO 80112 -- Jeff Murphy <jcm...@je...> |