Re: Newbie Q: ARS Error Files
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From: Jarl Gr <jar...@te...> - 2003-04-28 19:30:24
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You need to copy the file to the machine you running the arsperl script... -- Jarl >===== Original Message From Mark Vaughan <mva...@ev...> ===== >All, > >I am having the same problem on my Win2000 box. I copied the >arcatalog_eng.dll file from C:\Program Files\Remedy to C:\WINNT\System32 and >I still get the same error. Do I need to restart anything? The client is >running on a Sun workstation. > > > >Thanks, > >Mark > > > >Mark Vaughan, Evolving Systems, Inc. > >Developer, Customer Support Center > >phone: 303.802.2426 > >cell: 303.601.4434 > >text: 303...@mo... > >fax: 303.802.1420 > >-----Original Message----- >From: Alex Apolloni [mailto:apo...@ya...] >Sent: Monday, April 28, 2003 5:52 AM >To: ar...@ar... >Subject: Newbie Q: ARS Error Files > > > >OK Then, Thanks Jarl, > > > >So, I've copied arcatalog_eng.dll , from C:\Program Files\Remedy where my >Win32 REX client is installed, to C:\winnt\system32 and I now get the >correct Error Code. > > > >(IE:) > >[ERROR] Unknown field referenced in query line (position 12 ('Ticket IDr'^ >= " >FM000000724...)) (ARERR #1587) at >C:\Perl\html\lib\example\GetInfo-Service-Reque >st-Field-Values.pl line 73. > >Regards, > >Alex > > > >-----Original Message----- >From: ar...@ar... ar...@ar... <mailto:arsperl%40arsperl.org> > >Mon, 28 Apr 2003 07:07:42 +0200 > >To: ar...@ar... <mailto:ar...@ar...> >Subject: Newbie Q: ARS Error Files > >The path issue is related to the locale/C/arsystem.cat file. This need to b= >e acessible from the script, this file is not a part of ARSPerl. > >-- >Jarl > > >-----Original Message----- >From: Alex Apolloni [mailto:apo...@ya... <mailto:apo...@ya...> ] >Sent: 28. april 2003 00:04 >To: ar...@ar... <mailto:ar...@ar...> >Subject: Newbie Q: ARS Error Files > > >Hello everyone,=20 > >I've spent a good bit of the day loading up Activestate Perl so that I can = >start playing with ARSPerl and I've found the answers to most of my problem= >s in the archives of the mailing list. I've been able to run a number of q= >ueries against our ARS server so think it's been a succesful day. > >I seem to be missing, or have something misconfigured such that the ARS Err= >or files can't be found. =20 > > >Could someone from the mailing list suggest how I might fix this?? > > >Mor! e info: >When I make ARS specific errors i get messages such as: >[ERROR] Cannot open catalog; Message number =3D 1587 (position 11 ('Ticke= >t Id'^ >=3D "IR000000002...)) (ARERR #1587) at C:\Perl\html\lib\example\GetInfo-Ser= >vice-Re >quest-Field-Values.pl line 73. > >>From this message, (query) >http://www.arsperl.org/pipermail/arsperl/2003-Fe= ><http://www.arsperl.org/pipermail/arsperl/2003-Fe=> >bruary/004518.html , it seems that I'm having "some path issues." since "th= >e ARS error files are not available." > >I started with a clean install of ActiveState Perl. >Installed ARSperl from www.mattreinfeldt.com >and then installed the ar45dlls.zip (again, from mattreinfeldt.com but only= >after getting errors saying the DLLs are missing and then doing a goole se= >arch. So, this mail list helped a lot. http://www.arsperl.org/pipermail/ar= ><http://www.arsperl.org/pipermail/ar=> >sperl/2003-! February/004511.html ) > > >Thanks and kind regards, >Alex > > > > > > _____ > >Do you Yahoo!? >The New <http://us.rd.yahoo.com/search/mailsig/*http:/search.yahoo.com> >Yahoo! Search - Faster. Easier. Bingo. |