arsperl-users

[Arsperl-users] ARS Perl and Remedy V7

[Quanah Gibson-M. <qu...@st...>]

Has anyone started using ARS Perl with Remedy v7 yet?

--Quanah

--
Quanah Gibson-Mount
Principal Software Developer
ITS/Shared Application Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html

Re: [Arsperl-users] ARS Perl and Remedy V7

[Quanah Gibson-M. <qu...@st...>]

--On Thursday, December 14, 2006 3:02 PM -0800 Quanah Gibson-Mount 
<qu...@st...> wrote:

> Has anyone started using ARS Perl with Remedy v7 yet?

Based on the underwhelming number of responses to this, I'm going to guess 
no. ;)

--Quanah

--
Quanah Gibson-Mount
Principal Software Developer
ITS/Shared Application Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html

Re: [Arsperl-users] ARS Perl and Remedy V7

[Michiel B. <mic...@gm...>]

Hi Quanah,

The current version of ARSPerl has to be compiled against the AR
System 6.3libs. However, most major calls (especially the all the data
modification
calls: getentry, setentry, etc) will work seamlessly with arsperl against
any recent AR System version: 5, 6 or 7. Just as you could use a V6.3 user
tool against a v7 server for data modification.
Remedy goes through a great deal of effort to make sure that this stuff will
be mostly the same across versions. When you will have created an api
program for an integration against v5 years ago, it will (most probably)
still work on v7.
Of course, you will not be able to access v7 new stuff like the new
navigation fields using the current ARSPerl but then again I think you will
not probably need that.

Kind regards,

Michiel

On 1/5/07, Quanah Gibson-Mount <qu...@st...> wrote:
>
>
>
> --On Thursday, December 14, 2006 3:02 PM -0800 Quanah Gibson-Mount
> <qu...@st...> wrote:
>
> > Has anyone started using ARS Perl with Remedy v7 yet?
>
> Based on the underwhelming number of responses to this, I'm going to guess
> no. ;)
>
> --Quanah
>
> --
> Quanah Gibson-Mount
> Principal Software Developer
> ITS/Shared Application Services
> Stanford University
> GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
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Re: [Arsperl-users] ARS Perl and Remedy V7

[Quanah Gibson-M. <qu...@st...>]

--On January 6, 2007 10:45:35 AM +0100 Michiel Beijen 
<mic...@gm...> wrote:

> Hi Quanah,
>
> The current version of ARSPerl has to be compiled against the AR System
> 6.3 libs. However, most major calls (especially the all the data
> modification calls: getentry, setentry, etc) will work seamlessly with
> arsperl against any recent AR System version: 5, 6 or 7. Just as you
> could use a V6.3 user tool against a v7 server for data modification.
> Remedy goes through a great deal of effort to make sure that this stuff
> will be mostly the same across versions. When you will have created an
> api program for an integration against v5 years ago, it will (most
> probably) still work on v7.
> Of course, you will not be able to access v7 new stuff like the new
> navigation fields using the current ARSPerl but then again I think you
> will not probably need that.

Hi Michael,

I'm fairly aware of how the Remedy API works, since I'm the one who 
contributed back the code to make it compile with the V6 API, and also the 
ability to compile against the encryption libraries.  I'm not quite sure 
where you are getting your information about V7, however, because so far in 
our communications with remedy, they indicate that *all* our user clients 
will have to be upgraded to the v7 user client, among other things, which 
would appear to indicate that the V7 api is not backwards compatible.  In 
any case, as it appears no one else has gotten to V7 yet, and Stanford has 
started a project to migrate to V7, I expect that one of my co workers or I 
will be contributing the V7 API code back too. ;)

--Quanah

--
Quanah Gibson-Mount
Principal Software Developer
ITS/Shared Application Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html

Re: [Arsperl-users] ARS Perl and Remedy V7

[Michiel B. <mic...@gm...>]

On 1/7/07, Quanah Gibson-Mount <qu...@st...> wrote:

> I'm fairly aware of how the Remedy API works, since I'm the one who
> contributed back the code to make it compile with the V6 API, and also the
> ability to compile against the encryption libraries.  I'm not quite sure
> where you are getting your information about V7, however, because so far
> in
> our communications with remedy, they indicate that *all* our user clients
> will have to be upgraded to the v7 user client, among other things, which
> would appear to indicate that the V7 api is not backwards compatible.  In
> any case, as it appears no one else has gotten to V7 yet, and Stanford has
> started a project to migrate to V7, I expect that one of my co workers or
> I
> will be contributing the V7 API code back too. ;)
>

Hi Quanah,

Great! Props for your v6 ARSPerl work! I like it a lot.
According to the V7 Compatibility matrix, the V6.3 and V6 user tools are all
supported against a v7 server (but of course without the v7 features such as
horizontal navigation fields and such). See:
<
http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products
>
That means (afaik) that all the standard API calls will still work. And also
I have worked with the current ARSPerl against a v7 server, although not in
production, and only with data manipulation calls.

I'd love to help out with getting ARSPerl ready for v7 if necessary;
although I do not have C-skills. If I could help out with testing on V7 or
getting docs up-to-date or something else, let me know.

Kind regards,

Michiel

Re: [Arsperl-users] ARS Perl and Remedy V7

[Thilo S. <thi...@ap...>]

Hi,

I'm currently working on the V7 migration. In fact, my private version 
of ARSperl already works with ARS 7.0 (but doesn't compile against older 
API versions, so I haven't anything released for now).
Hopefully I'll find the time to do some work during this week, so the 
new code might be checked in to the Sourceforge CVS by next weekend.


Regards,
Thilo Stapff



Michiel Beijen wrote:
> 
> On 1/7/07, *Quanah Gibson-Mount* <qu...@st... 
> <mailto:qu...@st...>> wrote:
> 
>     I'm fairly aware of how the Remedy API works, since I'm the one who
>     contributed back the code to make it compile with the V6 API, and
>     also the
>     ability to compile against the encryption libraries.  I'm not quite
>     sure
>     where you are getting your information about V7, however, because so
>     far in
>     our communications with remedy, they indicate that *all* our user
>     clients
>     will have to be upgraded to the v7 user client, among other things,
>     which
>     would appear to indicate that the V7 api is not backwards
>     compatible.  In
>     any case, as it appears no one else has gotten to V7 yet, and
>     Stanford has
>     started a project to migrate to V7, I expect that one of my co
>     workers or I
>     will be contributing the V7 API code back too. ;)
> 
> 
> Hi Quanah,
> 
> Great! Props for your v6 ARSPerl work! I like it a lot.
> According to the V7 Compatibility matrix, the V6.3 and V6 user tools are 
> all supported against a v7 server (but of course without the v7 features 
> such as horizontal navigation fields and such). See:
> <http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products 
> <http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products>>
> That means (afaik) that all the standard API calls will still work. And 
> also I have worked with the current ARSPerl against a v7 server, 
> although not in production, and only with data manipulation calls.
> 
> I'd love to help out with getting ARSPerl ready for v7 if necessary; 
> although I do not have C-skills. If I could help out with testing on V7 
> or getting docs up-to-date or something else, let me know.
> 
> Kind regards,
> 
> Michiel
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
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