He should not use the default greeting:
[00:58] <kymara> hi
[00:58] <Tor'Koom> Greetings! How may I help you?
[00:58] You see Tor'Koom.
[00:58] <kymara> help
[00:58] <Tor'Koom> Tor'Koom buy sheep! Sell me sheep! Tor'Koom is hungry!
You seem to have CSS turned off.
Please don't fill out this field.
OK, thanks for the error report.
Problem is now fixed in CVS.