Padparadscha - 2010-07-20

I'm using appserv 2.5.10 on windows to run ipplan.  For certain function in the ipplan software, I receive blank screens.  The FAQ sheet on ipplan said to contact AppServ for support because this is not an ipplan issue.  Does anyone have any recommendations?  I'm hoping to fix this issue and not rebuild the server because this is a critical application that must be up and available to the network engineers.  Thanks!