#94 Cannot clean user folder on separate HDD

[Tina K.]

My user folder is on a different HDD than the OS. When deleting cache files and verifying preference files in manual mode I've tried entering the short user name, the user ID number, in this case 501; and entering the path to the user directory but Applejack won't recognize any of them.

[Kristofer Widholm]

Thanks for the problem report. I don't have my computer set up like this so its hard for me to test, but does the user folder on the external HD show up in the list in applejack?

Whatever you type in, will be checked for validity, so if it doesn't know about it already, it might not pass it on as valid--though the path entry should bypass that.

You're on AppleJack 1.6, right? And on Mac OS X 10.6.x?

[Tina K.]

If you haven't already, please provide the following information:

1. Computer Model
2. Processor speed, and RAM installed
3. Exact OS version (Mac OS X 10.4.11 or 10.5.4 or?)
4. Did you upgrade anything recently (in the last week or so). If so, from what to what?
5. What were the issues that led you to need to run AppleJack?

Please attach the AppleJack log file to this thread. (You can do so at the bottom of the page). Here's how:

1. In the Finder, please select "Go" from the Finder menu.
2. You'll see an item there called something like "Go to Folder...". Pick that one.
3. Type /var/log into the box and hit return.
4. You'll see a list of log files, among them: AppleJack.log. copy it to your desktop, and select it from your browsers file browser at the bottom of this page to attach it.

[Tina K.]

It was on my Late 2004 Power Mac G5 DP running 10.5.8. I tried both Applejack v1.5 & 1.6 and they both behaved the same way. In steps 3 & 4 when it asked if I wanted to clean/check user folders it would display the user account short name and user ID on the separate HDD but when I entered them it gave an error, invalid entry or something like that. I tried entering the path but that did not work either.

I no longer have that machine but I just tried v1.6 on my 10.6 Mac Pro and it cleaned/checked the user directory just fine.

[Kristofer Widholm]

Thanks for getting back to me. If you don't mind replying, can you tell me if you user folder is still mounted on an external drive or separate partition?

[Tina K.]

Sorry, I meant to make that clear. Yes I have the OS on one HDD and my user folder on a physically separate HDD.

[Tina K.]

If you haven't already, please provide the following information:

1. Computer Model
2. Processor speed, and RAM installed
3. Exact OS version (Mac OS X 10.4.11 or 10.5.4 or?)
4. Did you upgrade anything recently (in the last week or so). If so, from what to what?
5. What were the issues that led you to need to run AppleJack?

Please attach the AppleJack log file to this thread. (You can do so at the bottom of the page). Here's how:

1. In the Finder, please select "Go" from the Finder menu.
2. You'll see an item there called something like "Go to Folder...". Pick that one.
3. Type /var/log into the box and hit return.
4. You'll see a list of log files, among them: AppleJack.log. copy it to your desktop, and select it from your browsers file browser at the bottom of this page to attach it.