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#6 Credentials and/or identifier token supplied are incorrect
open
nobody
None
5
2007-11-15
2007-11-15
Anonymous
No
We have suddenly started getting an error message:
ERROR A serious error has occurred. Message: The credentials and/or identifier token supplied are incorrect or not authorized to access the server specified. Root cause: The credentials and/or identifier token supplied are incorrect or not authorized to access the server specified.
We have checked with Amazon Support, and all the details on AMTU are still correct.
The server that AMTU has not been changed as fair as we know, and we can still get to seller central with the same credentials.
The debug log is listing stuff like:
AxisFault
faultCode: {http://xml.apache.org/axis/}HTTP
faultSubcode:
faultString: (500)Internal Server Error
faultActor:
faultNode:
faultDetail:
{}string: return code: 500
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
webtech-admin@amazon.com and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
</body></html>
Any ideas?
Thanks
