#89 Repeated crashing

[Anonymous]

Hi there,
I've downloaded AMIS 2.6 on my computer - it's an HP Compaq Core 2 Duo running Windows XP, Version 2002, Service pack 2.
I'm not sure if it matters but I'm also running Jaws version 8 and Inspiration version 8. I'm not using Jaws to access AMIS however.
The problem is that AMIS crashed as soon as I clicked on any of the menus. I managed to get into preferences and un-click self voicing (was able to do it with even after the warning screen appeared) and it took the change. This seemed to make the program a little more stable but still, once I load a Daisy CD and click on any of the links to content, the program crashes repeatedly with the message below:

"AMIS (Adaptive Multimedia Information System) has encountered a problem and needs to close. We are sorry for the inconvenience."

Any advice would be greatly appreciated.
Sincerely,
Athol Gow
agow@uoguelph.ca

[Marisa DeMeglio]

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emailed follow-up asking version number and if a sample book is available.