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This project has been abandoned

AltServiceNow has been replaced by ServiceNow::SOAP.

Please refer to one of the following links:

• ServiceNow::SOAP Blog
• ServiceNow::SOAP v0.10 on CPAN
• ServiceNow::SOAP on MetaCPAN

Introduction

AltServiceNow is Perl module which can be used to access ServiceNow via SOAP. This module is published as an alternate to ServiceNow Perl API.

This module utilizes SOAP::Lite.

This code is several years old, although it has evolved over time. The original version pre-dates ServiceNow's published Perl API. I decided to publish this module on SourceForge because I recently learned that the current version of ServiceNow's Perl API limits queries to 250 rows. This module has no such limitation. The getRecords method loops internally and will make as many Web Services calls as necessary to retrieve the requested information. Refer to setChunk for additional details.

Please refer to the [Methods] page for detailed documentation.

Installation Instructions

There is only one file: AltServiceNow.pm. Download it from the Files and copy it to the directory where you keep your perl scripts.
:-)

References

• [Methods]
• [Debugging]
• [Session Cookie]
• [Encoded Query]

Examples

• [Retrieve a Change Request]
• [Display all fields in a record]
• [Create an Incident]
• [Convert DateTime fields to Local Time]
• [Retrieve records created or updated on specific dates]
• [Read CI Relationships]
• [Print a Sorted List of Servers]
• [Print a Sorted List of Servers (version 2)] (illustrates retrieval of Display Values)