#131794 link in monitor-email no longer works...


Here is an example of a recent file monitor email I received:

Project: LXDE - Lightweight X Desktop Environment (lxde)
Package: LXPanel (desktop panel)
Date : 2008-12-10 11:22

Project "LXDE - Lightweight X Desktop Environment" ('lxde') has released the
new version of package 'LXPanel (desktop panel)'. You can download it from
SourceForge.net by following this link:
> >
or browse Release Notes and ChangeLog by visiting this link:

You receive this email because you requested to be notified when new versions
of this package were released. If you don't wish to be notified in the future,
please login to SourceForge.net and click this link:
If you lost your SourceForge.net login name or password, refer to this document:

Note that you may receive this message indirectly via one of your mailing list
subscriptions. Please review message headers before reporting unsolicited

The 2nd link in this email, https://sourceforge.net/project/shownotes.php?release_id=646214, send me to the SF main page instead. This error is project-independent: I have gotten it for other projects I monitor as well.


  • Travis West

    Travis West - 2008-12-10


    This is an initial response the SourceForge.net team uses to let you know how this Support Request will be handled. Please read the entirety of this comment before taking any further action; information enclosed in this comment will help you to ensure that you have an excellent support experience.

    The SourceForge.net team takes all reported issues seriously; we will work to provide you a complete, accurate, and timely response to your inquiry. Information about our support policies and procedures may be found here:

    ABOUT THIS ISSUE: Based on the initial review of this request, we have determined that this issue will be considered to have Moderate Priority. Issues within this category typically include service questions, usage problems, system issues, statistics, and specialized requests (such as those requiring significant administrative overview, or which require the development of a custom solution). A description of our issue priorities may be found here:

    TRIAGE PROCESS: The initial review of this issue has resulted in a member of the SourceForge.net staff determining who should process this issue, and a change in the Priority, Summary, Assignee, Group and Category settings for this request.

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    SourceForge.net Support

  • Travis West

    Travis West - 2008-12-10
    • milestone: --> Second Level Support
    • assigned_to: nobody --> hinojosa
  • Anonymous - 2008-12-11

    Hi Evert,

    I tried this just now and I think it is working. I was not take to the SF.net home page, but to a page that is specific to the project. Partially from the page:

    File Release Notes and Changelog

    Release Name: LXPanel 4.0 beta


    Please try this again and if you are still encountering this issue, identify for me your Operating System as well as your browser versions.

    If you need anything else, please post a response to this request.


    Daniel Hinojosa - Sr. Manager, SourceForge.net Support

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Also, be sure to monitor our Site Status page: https://sourceforge.net/sitestatus .

  • Anonymous - 2008-12-11
    • status: open --> pending
  • Evert Meulie

    Evert Meulie - 2008-12-11
    • status: pending --> open
  • Evert Meulie

    Evert Meulie - 2008-12-11

    yes, I can confirm it now works the way it should/used to.

  • Anonymous - 2008-12-12


    Okay, excellent. I'm not sure what happened to cause that. I'm glad this is now working. I'll go ahead and close this out.

    Best regards,

    Daniel Hinojosa - Sr. Manager, SourceForge.net Support

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Also, be sure to monitor our Site Status page: https://sourceforge.net/sitestatus .

  • Anonymous - 2008-12-12
    • status: open --> closed

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