#131662 Site statistics report incorrect

closed
1
2009-03-18
2008-12-03
No

I ran site statistics report on my 2 projects cmock and embunity and the only column that is populated with numbers is the web page hits. There is no data in the other columns. Please fix!

Discussion

  • Anonymous - 2008-12-03
    • milestone: --> 104417
    • assigned_to: nobody --> hinojosa
     
  • Anonymous - 2008-12-03

    Greetings,

    This is an initial response the SourceForge.net team uses to let you know how this Support Request will be handled. Please read the entirety of this comment before taking any further action; information enclosed in this comment will help you to ensure that you have an excellent support experience.

    The SourceForge.net team takes all reported issues seriously; we will work to provide you a complete, accurate, and timely response to your inquiry. Information about our support policies and procedures may be found here:
    https://sourceforge.net/docs/C01

    ABOUT THIS ISSUE: Based on the initial review of this request, we have determined that this issue will be considered to have Moderate Priority. Issues within this category typically include service questions, usage problems, system issues, statistics, and specialized requests (such as those requiring significant administrative overview, or which require the development of a custom solution). A description of our issue priorities may be found here:
    https://sourceforge.net/docs/C01#issue_priorities

    TRIAGE PROCESS: The initial review of this issue has resulted in a member of the SourceForge.net staff determining who should process this issue, and a change in the Priority, Summary, Assignee, Group and Category settings for this request.

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    Cheers!,

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  • Anonymous - 2008-12-05

    Hi Greg,

    I'm escalating this to the Service Operations Group for attention.

    If you need anything else, please post a response to this request.

    Cheers!,

    Daniel Hinojosa - Sr. Manager, SourceForge.net Support

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Also, be sure to monitor our Site Status page: https://sourceforge.net/sitestatus .

     
  • Anonymous - 2008-12-05
    • milestone: 104417 --> Second Level Support
    • assigned_to: hinojosa --> sog
     
  • nathan hruby

    nathan hruby - 2008-12-16
    • assigned_to: sog --> hinojosa
     
  • Anonymous - 2008-12-16

    Greg,

    This needs to be addressed by our engineering team. I am assigning it there. Apologies for the delay.

     
  • Anonymous - 2008-12-16
    • priority: 5 --> 1
    • assigned_to: hinojosa --> engr
     
  • Travis West

    Travis West - 2009-01-19
    • status: open --> pending
     
  • Travis West

    Travis West - 2009-01-19

    Greetings Greg!
    The stats system has caught up with the current stats calculations.

    Please take a look to make sure everything looks OK now.

    Thanks,
    Travis West
    Support Guy
    SourceForge.net

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Also, be sure to monitor our Site Status page: https://sourceforge.net/sitestatus .

     
  • SourceForge Robot

    • status: pending --> closed
     
  • SourceForge Robot

    This Tracker item was closed automatically by the system. It was
    previously set to a Pending status, and the original submitter
    did not respond within 14 days (the time period specified by
    the administrator of this Tracker).