#2715 document void action unwanted entry

open
nobody
Payment (68)
5
2012-02-29
2012-02-29
No

A completed document (AP Payment) generate debit 'Payment Selection' & Credit 'Bank Transit'
When I 'void' the document, it credited 'payment selection' & debited 'Bank Transit'.

In fact_acct table, it generated one more transaction which debited & credited 'Payment Selection', which I think is not required

Anyone of you come across such an incident

Thanks
Johnson

Discussion

  • Mike Mckay

    Mike Mckay - 2012-03-03

    Hi Johnson,

    Was the payment allocated to an invoice when you voided it?

    Mike

     
  • ADAXA

    ADAXA - 2012-03-03

    can you heck to see whether a new reverse-correct document (with reverse signs) was created when you tried to void the completed payment.
    regards

     
  • ADAXA

    ADAXA - 2012-03-03

    'can you heck' s/be 'can you check'

     
  • Johnson Joseph

    Johnson Joseph - 2012-03-08

    Dear Mike
    Payment was not allocated to any invoice.
    Thanks/Johnson

     
  • Johnson Joseph

    Johnson Joseph - 2012-03-08

    screen shot of account viewer - payment reverse

     

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