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#6 Feature Request: "semi" archive

open
nobody
None
5
2003-04-29
2003-04-29
No

I won't make this the real feature request, which is to have a
full-blown trouble ticket system in ACID that will let me create AGs
and assign them to techs for follow-up and track progress and
resolution.

Instead, may I suggest that a way to move AGs off the main view
would help keep things organized, so I can basically stage
responses:

1. Not handled - this is the main alert display now
2. Actively managing - under investigation, etc
3. Archived - whatever happened, happened
4. Deleted - was nothing

I think this could be done with a canned query, a way to separate
non-AG alerts from AG ones, and a way to assign a level, class or
some tag to an AG.

Discussion


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