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#53 Add the option of hiding the caller's IP Address from the operator.

Unassigned
closed-fixed
Becky Mc
None
5
2016-07-25
2015-11-30
Becky Mc
No

For privacy reasons, add a client parameter to suppress showing caller IP Address or cookie to the operator. When this feature is activated, the operator will not see the caller's cookie or IP Address. This feature will be activated for a group with a simple profile configuration setting.
This feature shouldn't impact anywhere else a caller's IP address might be shown, for example to an admin user - it should only affect the chat screen used by the operator.

Discussion

  • Amit Chatterjee

    Amit Chatterjee - 2016-07-22
    • status: open --> open-accepted
    • assigned_to: Becky Mc
     

  • Becky Mc

    Becky Mc - 2016-07-25
    • Description has changed:

    Diff:

    --- old
+++ new
@@ -1,2 +1,2 @@
-For privacy reasons, add a client parameter to suppress showing caller IP Address to the operator. When this feature is activated, the operator will see only the caller's cookie (or nothing, if the caller has cookies disabled in his/her browser). This feature will be activated for a group with a simple profile configuration setting.
+For privacy reasons, add a client parameter to suppress showing caller IP Address or cookie to the operator. When this feature is activated, the operator will not see the caller's cookie or IP Address. This feature will be activated for a group with a simple profile configuration setting.
 This feature shouldn't impact anywhere else a caller's IP address might be shown, for example to an admin user - it should only affect the chat screen used by the operator.
    • status: open-accepted --> closed-fixed
     

  • Becky Mc

    Becky Mc - 2016-07-25

    Fix available in the next release.

     

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