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#23 Sometimes duplicate login records are generated

2.2.0
open-accepted
Amit Chatterjee
Ace Communicator (Admin) (2)
4
2013-03-07
2012-09-09
Becky Mc
No

On occasion, we will see an operator login session record twice (two records for the same operator, with the same login time/date and logout time/date). This started happening with Ace Operator V2.

Discussion

  • Amit Chatterjee

    Amit Chatterjee - 2012-09-23
    • priority: 2 --> 8
    • assigned_to: nobody --> amitchatterjee
     

  • Amit Chatterjee

    Amit Chatterjee - 2012-10-13
    • labels: 645247 --> Ace Communicator (Admin)
     

  • Amit Chatterjee

    Amit Chatterjee - 2012-10-13

    It looks like the CDRs are getting generated properly and the bug is in the Ace Communicator report.

     

  • Amit Chatterjee

    Amit Chatterjee - 2013-01-26
    • priority: 8 --> 4
     

  • Amit Chatterjee

    Amit Chatterjee - 2013-01-26

    This does not look like it is a problem. The problem may be with the Ace Communicator code which displays duplicate records because of a SQL join bug. Lowering the priority so that we can look at it later.

     

  • Amit Chatterjee

    Amit Chatterjee - 2013-02-24
    • milestone: 408419 --> Unassigned
     

  • Amit Chatterjee

    Amit Chatterjee - 2013-03-07
    • status: open --> open-accepted
    • milestone: Unassigned --> 2.2.0
     

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