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Notepad++ consistently crashing 5-6 times/day

adaykin
2009-07-07
2012-11-14
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  • adaykin

    adaykin - 2009-07-07

    Hello,

    I have never had this problem with notepad++ before, but about 5-6 times a day notepad++ is crashing. When it crashes I lose work if I haven't saved, and the memory of the tabs of files I have open is lost, and it reverts back to the memory of what I had open previously.

     
    • Mike Boulet

      Mike Boulet - 2009-09-11

      Just reporting in to say that Notepad++ hasn't crashed since my last report in July. This was accomplished by removing all of the plugins except the function list. This is the only one I needed anyways... so that worked out for me.

       
    • cchris

      cchris - 2009-07-07

      Is this happening wih version 5.4.4? Upgrading (or downgrading to 5.4.3) then might help.

      Also, sending any generated .dmp file to doho will probably help him, or a fellow dev, figure the issue out.

      CChris

       
      • adaykin

        adaykin - 2009-07-08

        This was happening with 5.4.3 and when I upgraded to 5.4.4 it persisted. I did a search on my hd and couldn't find the .dmp file, where should it be located?

         
        • Jocelyn Legault

          Jocelyn Legault - 2009-07-09

          If you could try to identify what you are doing when it crashes (e.g. saving, starting a search, opening a new file, running a macro, etc, etc), it would help as well.
          Getting 100% reproducible steps to the crash would be the very best way for us to identify and fix the problem.

          joce.

           
          • DREVET Olivier

            DREVET Olivier - 2009-07-16

            I've noticed that npp crash when I'm doing undo with CTRL z,  a few seconds.

             
    • David

      David - 2009-07-07

      CChris and others this sounds like another explanation exactly like this one  infinite loop after save  -- I have the same symptoms less frequently

      I have a feeling this is a similar explanation of what may be the same error.
      Samba - Hanging NP++.

      Is there a way to generate a dump or other output when this occurs in Windows XP to assist the debugging of the issue?

       
    • cchris

      cchris - 2009-07-08

      Along with all config files, it's called NppDump.dmp. It may not have been generated - there is no documentation that states when N++ gets a chance to produce it. I'll dig the source in case I find reliable clues.

      CChris

       
    • David

      David - 2009-07-08

      I backed off to version 5.1.4 and the problem has not yet reoccurred today.  I intend to move forward one version a day until I find the problem again -- this should identify the version where the behavior started.  ( I believe (not very reliable) that I upgraded from 5.1.3 to 5.4.3 when the bad behavior was noticed -- like the other users I have the same problem with version 5.4.4, too.

       
    • adaykin

      adaykin - 2009-07-09

      Well I'm glad it's not just me. Let me know if you guys find anything else!

       
    • David

      David - 2009-07-09

      Another day of testing and version 5.2 (on Windows) does not seem to have the problem.

      Jocelyn -- additional reports I believe may be the same error. (two are mine)  Note I have had all the same symptoms as the original poster on this thread too -- excluding the frequency (I was experiencing up to three times a day normally on both versions 5.4.3 and 5.4.4).  I edit numerous plain text files (SQL) none very large.

      Samba - Hanging NP++ (New)
      By: Frank (syphernl) - 2009-07-06 09:02
      Hi,

      I use Notepad++ with files on a Samba share.
      Sometimes NP++ hangs and has to be killed since it won't get back.

      There are no problems with my Samba config/server and it only happens with NP++.
      Pretty annoying..

      RE: Samba - Hanging NP++ (New)
      By: David (pasha19) - 2009-07-07 14:55
      Frank; 
            
            I have a similar error (no SAMBA - Windows XP SP 3) see (infinite loop after save) about 4 messages after yours. Check task manager (or your OS's equivalent) when the hang occurs --a loop in NOTEPAD++ seems to be evident on my machine as notepad utilizes 50% of a dual core CPU (100% of a single core).
            
            I hope this helps you and those that are knowledgeable to isolate the problem.

      infinite loop after save (New)
      By: David (pasha19) - 2009-07-06 21:35
      Randomly after a file is saved (possibly related to spurrious clicks) notepad++ hangs and task manager indicates 50% usage on the CPU (this is a dual core box (100% of one CORE). Is there a debug mode I can utilize to gather additional information? Version 5.4.3 on Windows XP SP 3. I am attempting an upgrade to 5.4.4, however this problem has been present in several recent versions -- I don't know which version started this behavior.

       
    • Mike Boulet

      Mike Boulet - 2009-07-10

      Yep. Same problem here. Locked on save.

      5.4.3, Windows 7 64Bit, Samba share across VPN/Cable modem (10mb)

       
    • Mike Boulet

      Mike Boulet - 2009-07-10

      Reporting back in:

      I installed 5.4.1 and the problem hasn't happened to me since!

      I did lose the Function list plugin though, maybe that was the problem?

      I will report in again after another day of use.

       
    • David

      David - 2009-07-12

      Another day and  version 5.3 does not appear to have the problem however it has a replace bug that was reported as fixed in 5.3.1 so I would not recommend it as a preferred alternative to 5.4.3 or beyond.

      I did see Mike in the prior post is having success with 5.4.1 (which many may choose to follow) however since there are so few versions to test to get to 5.4.1 I intend to continue with my one version a day testing.

       
    • adaykin

      adaykin - 2009-07-13

      The function list plugin shouldn't be the problem, I don't have it in my version of 5.4.4. The function list is an optional install.

       
      • Mike Boulet

        Mike Boulet - 2009-07-13

        I used 5.4.1 for an entire day (11 hours ) yesterday and not a single crash.

         
        • Mike Boulet

          Mike Boulet - 2009-07-13

          Dang it just locked up on me. The pattern was I hit CTRL-S on a large file then I hit the up arrow key immediately after that.  Locked up at 50% cpu.

          I'm actually on a high speed connection today so that doesn't seem to be the issue. Maybe hitting a key in the middle of saving a file?

           
          • Jocelyn Legault

            Jocelyn Legault - 2009-07-15

            Hey Mike.

            Can you repro that consistently?  (50%+ of the time, let's say?)
            I'll try to generate a large file and reproduce it on my side later today.

            joce.

             
            • Mike Boulet

              Mike Boulet - 2009-07-15

              I have tried. The only pattern I have found is that I hit CTRL-S to save and then it stops working. I notice many of the times I hit CTRL-S then immediately after, I  started hitting up and down arrows to go somewhere in the code. That is when I notice it is locked up at 50% CPU. Doesn't happen as often in 5.4.1.

              File size doesn't seem to be the issue. typical files I have been working with are round 8K. I will try to pay more attention to the file size the next time it happens.

               
              • Don HO

                Don HO - 2009-07-15

                > I have tried. The only pattern I have found is that I hit CTRL-S to save and then it stops working.
                > I notice many of the times I hit CTRL-S then immediately after, I started hitting up and down
                > arrows to go somewhere in the code. That is when I notice it is locked up at 50% CPU.
                > Doesn't happen as often in 5.4.1

                If you remove all plugins, it crashes still often?

                Don

                 
                • Mike Boulet

                  Mike Boulet - 2009-07-15

                  When you mean remove all, do you remove the ones that came pre-installed with the base install or just the additional ones.

                   
                  • Don HO

                    Don HO - 2009-07-15

                    > When you mean remove all, do you remove the ones that came pre-installed with the base install
                    > or just the additional ones. 

                    I meant *ALL* the plugins - to make sure the crash issue comes from Notepad++ but not plugins.

                    Don

                     
    • cchris

      cchris - 2009-07-13

      You lost the FunctionList plugin because the installer insisnts that it is ANSI, while it is not and works correctly. This is an installer bug I have complained about ever since v5.1.2. Guess some day I'll delve into the source and see if I can make sense out of it, it doesn't seem to be a high priority, though it is inconvenient and must put off all new users on their first update.

      CChris

       
      • Don HO

        Don HO - 2009-07-15

        > This is an installer bug I have complained about ever since v5.1.2
        What is bug?

        Don

         
    • Frank

      Frank - 2009-07-13

      I have this problem as well (as pasha already quoted). At first I was suspecting this had something to do with the fact my files are stored on a samba share but it also happens with the local file system.

      I downgraded to 5.4.3, 5.4.0 but those were still crashing. I am nu running 5.3.1.

      Could it be something related to the "change marker"? This has been added in 5.4.0 as far as i recall.

       
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