I don't want my agents renamed

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I don't want my agents renamed

Forum: Help

Created: 2006-04-09

Updated: 2013-06-18

James - 2006-04-09

I have a small installation with a single queue for incoming calls - not a call center.

AAH v2.8 is renaming all the extensions in FOP with AGENT/SIP/210 etc when I set up the queue as a static agent. I don't have logins or anything like that, so I don't want the buttons to be renamed, just to show their original names like 210: Reception.

Anyhelp is appreciated.

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- Dewey Straughn - 2006-04-10
  
  +1
  
  I'd also like to see that go away, or for someone post a way to change it.
  
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- James - 2006-04-10
  
  Any luck on this one? anyone?
  
  Mike
  
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- Gary - 2006-04-11
  
  In /var/www/html/panel/op_server.cfg set
  
  rename_to_agent_name=0
  change_led_agent=0
  
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