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ChangeGear provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity.

As your users rely more and more on Cloud and Internet-based technologies, reliable internet connectivity becomes more and more important to your business. With Bigleaf’s proven SD-WAN architecture, groundbreaking AI, and DDoS attack mitigation, you can finally deliver the reliable internet connectivity your business needs without the limitations of traditional networking platforms. Bigleaf’s Cloud Access Network and plug-and-play router allow for limitless control to and from anywhere your traffic needs to go. Bigleaf’s self-driving AI automatically identifies and adapts to any changing circuit conditions and traffic needs—addressing issues before they impact your users. Bigleaf puts you in the driver’s seat of every complaint and support call with full-path traffic and network performance data, delivered as actionable insights, reports, and alerts.

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

Exact Payments delivers easy-to-integrate embedded payment solutions enabling you to rapidly onboard merchants, instantly activate a variety of payment methods and accelerate your revenue — delivering an end-to-end payment processing platform for SaaS businesses.