Open Source PROGRESS Wiki Software

Detrack is an award-winning cloud SaaS 2-in-1 vehicle tracking and real-time electronic proof of delivery (POD) solution in a single Android / iOS app; giving all companies full control and visibility in their last mile deliveries. From instant real time delivery status updates to capturing evidence like customer’s signature, time of job completion, items reject or failed deliveries, photo evidence of service completion and automating customer support; Detrack handles it all. There’s also the ability to automate the sending texts / SMS to customers pre-delivery, post-delivery and even when the driver is heading to destination with live ETA.

Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.