Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
We are integrating existing communication systems including Wiki, IRC, Instant Messaging, e-mail, and even static web sites. We write web scrapers and servers for managing events, IRC bots, logs, local names, templates, and groups.