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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
...Emails sent and received logging
Events timeline logging
Log all events employees performed and view them in an organized listing.
Website activity
Log all websites visited by the popular browsers. See also Web analytics , Web log analysis software
Application usage
Monitor and log all applications ran.
Documents opened
Record documents and files opened and viewed.
Attentiveness monitoring
Display a popup on the employee's workstation with a set amount to time to click it.
Remote Desktop Viewing - Grab screenshots of the remote computer's desktop.
Remote System Information Viewing - View a listing of various system information for the remote PC.