Search Results for "database tool"

VoIPmonitor is open source network packet sniffer with commercial frontend for SIP SKINNY MGCP RTP and RTCP VoIP protocols running on linux. VoIPmonitor is designed to analyze quality of VoIP call based on network parameters - delay variation and packet loss according to ITU-T G.107 E-model which predicts quality on MOS scale. Calls with all relevant statistics are saved to MySQL or ODBC database. Optionally each call can be saved to pcap file with either only SIP / SKINNY protocol or...

...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. By combining speech recognition, intelligent analysis, and automatic call logging, it provides a professional and modern tool for managing organizational phone communications efficiently.