Search Results for "contact"

...Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX. Key features: - Server performance monitoring and alerting - AMD accuracy tuning and analysis - Campaign optimization scripts - Compliance and DNC automation - Asterisk dialplan utilities - Real-time agent and queue dashboards Visit https://vicistack.com for documentation, guides, and community resources.

...The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour

OpenCallshop for VoIP Switch was started to be an alternitive to VoipSwitch Inc. closed source callshop systems, You can extend development of this project and customize it to fit your needs. if you would like to get a custom developed callshop desktop or web software do not hesitate to contact me. if you're reseller this product consider a donation.

Open UC Framework (openucf) is a unified communication server which supports telephony, presence, instant messaging and contact management.

Software designed to rapidly contact many individuals through Phone (Asterisk), SMS, Email and a VHF Paging system. The designed application is for emergency response agencies requiring an inexpensive way to manage their membership and deployment.