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Accent (Advanced Component Control Enhancing Network Technologies) is a comprehensive tool suite that interfaces a variety of communications systems and allows these systems to be controlled through goals (high-level user aims) and policies (lower-level system rules). Accent has been applied to the domains of: o Call Control: for telecommunications, particularly call control in Internet telephony o Home Care: for home automation and telecare, particularly for domestic appliances...

YaaCs, developed by Demetra www.opinioni.net, survey research via phone CATI (also Voip) and web CAWI and for telemarketing. Develop questionnaire for survey, create probabilistic sample, monitoring Interviewer, export survey data in statistical.. It's integrate with www.modsurvey.org. Sviluppato da Demetra www.opinioni.net per indagini CATI/ CAWI e CAMI. Vi permette di programmare dei questionari elettronici, campionamenti, monitorare gli intervistatori, esportare dati in formati...

asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.