Search Results for "php call center"
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Showing 23 open source projects for "php call center"
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ViciStack - VICIdial Call Center Tools
VICIdial call center optimization tools, monitoring utilities, and per
VICIdial call center optimization tools, scripts, and monitoring utilities for system administrators and call center managers. Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX. Key features: - Server performance monitoring and alerting - AMD accuracy tuning and analysis - Campaign optimization scripts - Compliance and DNC automation - Asterisk dialplan utilities - Real-time agent and queue dashboards Visit https://vicistack.com for documentation, guides, and community resources. -
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VoIP monitor
VoIP SIP and SKINNY quality analyzer and packet / audio recording tool
VoIPmonitor is open source network packet sniffer with commercial frontend for SIP SKINNY MGCP RTP and RTCP VoIP protocols running on linux. VoIPmonitor is designed to analyze quality of VoIP call based on network parameters - delay variation and packet loss according to ITU-T G.107 E-model which predicts quality on MOS scale. Calls with all relevant statistics are saved to MySQL or ODBC database. Optionally each call can be saved to pcap file with either only SIP / SKINNY protocol or... -
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VOIP-VOICE-TO-TEXT&ANALYS
Convert VoIP calls to text and analyze them with AI
The VoIP voice-to-text software for Issabel is an intelligent, AI-based solution that converts calls into accurate Persian text. After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer... -
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ictcore
ICTCore: Unified Communications Framework for web developers
ICTCore is an open-source Communications Platform as a Service (CPaaS) designed to empower developers and system integrators to build, deploy, and manage communication-enabled applications with ease. With support for voice, SMS, email, and fax channels, ICTCore provides a programmable communication layer that enables rapid development of ICT-based solutions using standard development skills.Following are few projects developed over ICTCore communications framework ICTFax open source fax... -
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Elastix
Unified Communications Server
Elastix is a software-based PBX powered by 3CX and based on Debian. An open-standards solution, Elastix is an easy to install and manage UC system compatible with popular IP phones, gateways and SIP trunks. Elastix is complete with unified communications features such as integrated WebRTC video conferencing, chat, presence and softphones and smartphone clients for Windows, Mac, iOS and Android. -
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VitalPBX
Unified Communications System - PBX System
VitalPBX is a free telephone and communications PBX system for companies. It is a complete platform that can be installed on the physical hardware on the site or as a hosted application. VitalPBX acts as the upper layer interface for the Linux base and then Asterisk (one of the most popular communication toolkits in the world). For this reason, VitalPBX is the graphic user interface between you and the complex world of modern communications. VitalPBX will help you implement a secure... -
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Asterisk CDR import
Simple web interface for mapping CDR from VoIP provider to Asterisk
This is a simple tool to map information for the cost of phone calls given by your VoIP provider, to the call log inside your Asterisk. As a result, you will know how much each of your employees has spent for phone calls. Additionally, this tool shows information about the assigned DID and CLIP numbers in Asterisk. This is helpful to identify obsolete, duplicate and multiple assignments. -
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PBXlab adds value to business thanks to its valuable contribution of technological solutions. PBXlab promotes the use of free software programs that can be tailored to the real needs of its users, speed of movement between users, at a very low cost or no cost. PBXlab offers development of add-ons and improvements to programs, leading to more full, safe and adapted to customer needs programs. We offer technological independence without having to develop products from...
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AVAYA CMS API Server
CMS API Server with web site
... - Full Documentation - The server application, including administration GUI - Dashboard : a .NET consumer, used to test server and get REST URLs - CMS Operations (modify Dictionaries, Call Center Administration, etc) - Agent skill modification. - Basic security. -
Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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cdr-view
Webface witch extract CDR (Call Detail Records) from MySQL base.
Webface witch extract CDR (Call Detail Records ) directly from MySQL base. May be used as SOHO billing system. -
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cyber-wrt PBX
Cyber-wrt pbx is embedded system in DD-Wrt router
############################################### #--- CYBER-WRT by Christian Zeler / Comdif Telecom ---# #----------------- http://cyberhotel.comdif.com ------------------# ############################################## You can find 2015 news Cyber-hotel versions on http://cyberhotel.comdif.com including cyber-hotel on freepbx - Cyber-hotel decktop. . Cyber-wrt is a complet Asterisk IPBX and Hotspot system embedded in DD-Wrt router. Last version is build for ASUS RT-AC56U... -
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vTiger Freeswitch PBX Integration NYFON
vTiger Freeswitch PBX Integration
vTiger Freeswitch Integration by NYFON. Allows to perform outbound (Click to Call) and incoming (wip) calls from vTiger 6.1+ interface. Modified PBXManager allows to choose between Asterisk and Freeswitch for PBX integration. Same (and extended in the future) functionality as Asterisk interface. -
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OSDial
OpenSource Call Center and Dialer System
An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com). -
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PHP 2 Way Webcam Video Chat
1 on 1 Webcam Videochat Script with P2P Support
This is a web based instant 1 on 1 private online video conferencing solution. It's a solution for conducting easy to setup face to face meetings without leaving your office or home. It's the easiest and most cost-effective way to meet somebody and discuss one on one, to make a video call just by providing a private room access link. -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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vtdialer
predictive dialing for vTiger using asterisk
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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This project aim to provide a web based application to plan Conference Call using Asterisk application MeetMe(). The engine is based on Vaadin language to improve the portability of the application, Hibernate and some AGI script based on PHP.
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A modularly designed system providing command/trigger functionality and response mechanism via SMS text messages
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The web application offers to import call protocols of phone calls and lists of billed calls from different telephone providers. They can be matched to existing call protocol entries to generate cross-provider phone bills.
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Nhabla-Queue: Is a Asterisk report system for inbounds call center campaigns, provide many reports with useful information and graphics for analysis, which can be printed on PDF.
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Acv is a PHP program which allows you to monitor Asterisk servers by viewing active calls, channels, and overall server performance numbers.
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IM,WebIM and Sip voip tool. Client is Win32, Server is CentOS 5. support video,audio, file trans, sip call.
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A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
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