Search Results for "customer support"
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Showing 2 open source projects for "customer support"
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ICTFax
Open source Fax server software for inbound / outbound internet Faxing
Note: for binaries and installation instruction please visit official website. http://ictfax.org/ ICTFax is Open Source Fax Server software to send and receive Fax over Internet & Emails developed over Freeswitch, ICTCore and Angular Framework , It works with T.38 and G.711 pass through and feature email to fax, fax to email, web to fax, fax to web and also support fax machines to send and recieve Fax using ATA. Installation... -
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VOIP-VOICE-TO-TEXT&ANALYS
Convert VoIP calls to text and analyze them with AI
...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. ...
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