Search Results for "contact"

...Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX. Key features: - Server performance monitoring and alerting - AMD accuracy tuning and analysis - Campaign optimization scripts - Compliance and DNC automation - Asterisk dialplan utilities - Real-time agent and queue dashboards Visit https://vicistack.com for documentation, guides, and community resources.

...The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour

...You can use this wrapper to develop Java applications using the pjsip library. At the moment only the pjsua API is implemented. If you would like to obtain a commercial license, or need customisations, please contact us.

Open UC Framework (openucf) is a unified communication server which supports telephony, presence, instant messaging and contact management.

...This plugin for Spark XMPP client complements the integration between Asterisk PBX, Centric CRM and XMPP Server. Automatically open session on Centric CRM and redirect to contact the page

The Open Source Contact Center Solution (OMniLeads) )https://www.omnileads.net/

Present is an attendance dialer for educational organizations. It currently will integrate directly into Powerschool SIS, with the potential to connect to other SIS systems as well. It can be used to make automated attendance and tardy calls

A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.