Search Results for "controls"

...Features Ultra-Fast: Startup in <0.5s, minimal CPU usage HD Audio: Opus and G.711 codecs with adaptive jitter buffer Security: TLS transport, SDES-SRTP encryption, Windows DPAPI credential protection Multi-Account: Up to 5 simultaneous SIP accounts Plugin SDK: C# SDK for custom integrations (CRM, call recording, automation) Plugin Marketplace: Community and premium extensions Headset Support: Jabra, Poly, Sennheiser, Logitech with HID controls Call Quality: Real-time MOS Score, Jitter, Packet Loss and RTT monitoring Enterprise: Silent MSI installer, GPO support, JSON centralized config Compatibility: 3CX, Asterisk, FreePBX, OVH, Twilio, RingCentral, and more Language packages : https://sipline.feelautom.fr/languages

A Chrome extension that turns the browser into a call centre agent console using WebRTC, so agents do not need a desk phone or a separate softphone running alongside their CRM. It registers as a SIP endpoint over WebRTC and puts the call controls where the agent is already working. Answer, hold, transfer and hang up happen in the browser, next to the customer record rather than in another window. Built to work with our contact centre products, but it speaks standard SIP over WebSocket, so it is usable against other platforms that do the same. GPL-3.0 licensed.

Accent (Advanced Component Control Enhancing Network Technologies) is a comprehensive tool suite that interfaces a variety of communications systems and allows these systems to be controlled through goals (high-level user aims) and policies (lower-level system rules). Accent has been applied to the domains of: o Call Control: for telecommunications, particularly call control in Internet telephony o Home Care: for home automation and telecare, particularly for domestic appliances...

A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.