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PRTG Catches Network Issues Before They Cause Downtime
Threshold-based alerts flag problems early, so your team can act before users notice, not after.
Reactive troubleshooting usually means hearing about a problem from frustrated users, not your monitoring tool. PRTG sets threshold-based alerts across devices, servers and applications, notifying your team by email, SMS or push the moment a metric crosses a set limit. That means catching a failing disk or overloaded server before it becomes an outage and getting time back from firefighting. Start a free trial and set your first alerts today.
A queries management software.
It was primary designed for an IT team to manage the incidents, but can be used to manage any query, inside or outside an organization.
Can be appropriate for Service Desk management.