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The Floranta libraries provide components for building Rich Client Wikis using AJAX or Java. Floranta clients can be embedded in any webpage (even plain html) and allow users to leave notes, images, cards, etc on the pages. Eg: http://www.floranta.com
MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display