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MongoDB Atlas runs apps anywhere
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CalLite è il software per Call Center più versatile e veloce sul mercato. Ti permette di azzerare le perdite di tempo degli utenti (operatori, agenti, supervisori, coordinatori, ecc. ecc.) per massimizzare i guadagni. Il software dispone delle funzionalità: PowerDialer, ProgressiveDialer, PredictiveDialer ed AutoDialer. Ovunque siano (da casa o in ufficio), i tuoi operatori potranno lavorare con una semplice connessione internet. Tu potrai, da ogni dispositivo fisso o mobile, amministrare e...
A WebRTC-Enabled Chrome Extension for Seamless Call Center
ICTAgent is a advance webphone offered as chrome extesion and when installed it will convert all available contacts as click to dial. This extension will embed WebRTC based VoIP Phone in browser which will remain connected to the main server, and will be responsible for inbound and outbound calls, transfer calls, sending DTMF as well sending Fax. It can harvest contacts from the random pages. Agent can access contents, contacts from a single application. Browser can automatically fetch required URL depending on the course of call. Automatic URL will eliminate any delay which agent take while searching and finding desired data.
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Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features.
This app is a clone of kisdnmon (kisdnmon.sourceforge.net) which will be mainly designed to run under Windows (but under Linux as well). Alongside JIsdnMon there is a server written in java called JIsdnCallServer.
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LanBiz is a free, Open Source Server Suite, mostly fitted for SOHO (Small Office/Home Office) environments. The final LanBiz will include: an internet gateway/firewall, proxy, mail, file/print, fax/telephony server and more!