Search Results for "tools"

VICIdial call center optimization tools, scripts, and monitoring utilities for system administrators and call center managers. Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX. Key features: - Server performance monitoring and alerting - AMD accuracy tuning and analysis - Campaign optimization scripts - Compliance and DNC automation - Asterisk dialplan utilities - Real-time agent and queue dashboards Visit https://vicistack.com for documentation, guides, and community resources.

Cress (Communication Representation Employing Systematic Specification) allows graphical description of a wide variety of services such as in data communications/telecommunications, but Cress is not limited to this. The approach allows services to be described graphically as (work)flows of activities. Cress diagrams are automatically translated into formal languages for rigorous analysis and verification, and are also automatically translated into implementation languages for deployment...

Set of command-line tools to interact with AVAYA IP Office PBX family.

The Cisco IP Telephony Services project contains many IP phone services and utilities for the Cisco 79XX phones and CallManager. This project houses several scripts, services, and administration tools. Recruiting! Contact me and become a developer.

ACAT is a Web-based address and contact management system including a full user accountment written in PHP4. ...we also want to provide a collection of perl/java clients to guarantee fast access to the information stored in the database.