Search Results for "call manager"

CalLite è il software per Call Center più versatile e veloce sul mercato. Ti permette di azzerare le perdite di tempo degli utenti (operatori, agenti, supervisori, coordinatori, ecc. ecc.) per massimizzare i guadagni. Il software dispone delle funzionalità: PowerDialer, ProgressiveDialer, PredictiveDialer ed AutoDialer. Ovunque siano (da casa o in ufficio), i tuoi operatori potranno lavorare con una semplice connessione internet. Tu potrai, da ogni dispositivo fisso o mobile, amministrare e...

...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.

JFritz is a application written in Java, which makes it possible for AVM FRITZ!Box users to download the caller history from their box and manage it on their desktop pc.

PHP based Web-App amied at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file.

This is a software that allows you to manage asterisk for a call center, you can manage in and outbound calls, login/logout from queues and view the status of them (users logged, service level, waiting calls)

Voice Conference Manager uses VoiceXML and CCXML to control speech recognition, text to speech, and voice biometrics for a telephone conference service. Say the names or numbers of people and VCM places them into the call. Can be hosted on public servers