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Provide softphone support to AmazonConnect customers
connect-rtc.js provides softphone support to AmazonConnect customers when they choose to directly integrate with AmazonConnect API and not use the AmazonConnect web application. It implements Amazon Connect WebRTC signaling protocol and integrates with browser WebRTC APIs to provide a simple contact session interface that can seamlessly integrate with Amazon Connect StreamJS. In a typical amazon-connect-streams integration, connect-rtc-js is not required on parent page. Softphone call handling is done by embedded CCP. Load connect-rtc-js along with amazon-connect-streams on parent page. In the gh-pages branch prebuilt ready-to-use files can be downloaded/linked directly.
Simple interface for browsing sms from PalmDatabase.db3 and IPhone .mddata backup files, including advanced search patterns / filtering, reverse phone number lookup from vcard files (and vcard browsing), CSV export. Can handle 10'000+ sms easily.
The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats.
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Tool (C) to split the WURFL XML mobile browser database into individual device files with symlinks (stubs for NTFS) to reduce access time and server load. Includes a simple PHP library/API as an example how to access the data and an example phtml file.