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VICIdial call center optimization tools, monitoring utilities, and per
VICIdial call center optimization tools, scripts, and monitoring utilities for system administrators and call center managers. Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX.
Key features:
- Server performance monitoring and alerting
- AMD accuracy tuning and analysis
- Campaign optimization scripts
- Compliance and DNC...
Simple application to capture and report on Mitel SMD data
Web based SMDR application that uses Perl scripts to capture streaming SMDR data from Mitel PBXs and stores it in a database. This data is then available via a web interface. Visit http://simplesmdr.sourceforge.net for more info.
Gammu is a cellular manager for mobile phones/modems. It contains libraries and functions for ringtones,logos,phonebook,SMS,etc. (used by external software), a command line version (with backup/restore) and SMS gateway (with MySQL and PostgreSQL supp
This is a web based instant 1 on 1 private online video conferencing solution.
It's a solution for conducting easy to setup face to face meetings without leaving your office or home. It's the easiest and most cost-effective way to meet somebody and discuss one on one, to make a video call just by providing a private room access link.
The Cisco IP Telephony Services project contains many IP phone services and utilities for the Cisco 79XX phones and CallManager. This project houses several scripts, services, and administration tools. Recruiting! Contact me and become a developer.
pblogan (Phone Box LOG ANalyzer)
A set of perl scripts that extract information from a Panasonic Phone Box via serial port, and upload them to a Postgres Database which is queried by several php pages.
Call accounting/billing software which uses SMDR facility of phone centrals. It uses a set of scripts for data(calls) aquisition/recording and preprocessing before import into a mysql database. The billing is done with PHP using a strong set of criterias
The LibSMS project is a TCL/PHP library you can use in your scripts to send SMS (Short Message Service) message to any cellular phone company in Israel.
It also has function to support hebrew issues (such as hebrew reversing, required for Pelephone).
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