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GnuDialer is a complete predictive dialer for contact centers. Written in c++. It's a multi-process OOP. GnuDialer supports inbound, outbound, blended, preview, and auto campaigns. The agent can dispo, hangup, pause, conference and record calls.
RemoteControl project is aiming to allow you to access shell account on your workstation remotely, even if you dont have an external IP address. Client runs on every cellphone with Java. The software currently is stable and ready to use.
Linux Telephone Answering Device (lintad) is a fax and voicemail application. Lintad uses a softmodem as a soundcard attached to the phoneline to play greetings and record messages. Messages and faxes are made available to browersers via Apache and PHP.
Call accounting/billing software which uses SMDR facility of phone centrals. It uses a set of scripts for data(calls) aquisition/recording and preprocessing before import into a mysql database. The billing is done with PHP using a strong set of criterias