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GnuDialer is a complete predictive dialer for contact centers. Written in c++. It's a multi-process OOP. GnuDialer supports inbound, outbound, blended, preview, and auto campaigns. The agent can dispo, hangup, pause, conference and record calls.
Utilities enhance AMP, A@H, Asterisk and Cisco XML. Speed Dialing revised using web interface. Paging using custom meetme routines. Intercom by dialing 0 + Ext #. Browsing AMP's extensions on your phones LCD. Backup patch for Asterisk@Home maint screen.
It's new technology for Development Personal Creation/Customization Services ,
based on XML standard and DAFSM (Finite State Machine Theory) , using multiple call control protocols.