Search Results for "customer"

Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call...

...CounterPath is now encouraging third-party-application developers to integrate their applications with Bria. Suggested applications range from simple functions such as enabling click-to-call from web pages, to integration with sophisticated Call Center, Customer Relationship Management (CRM) and Health Care applications. This project provides sample and convenient wrapper code to utilize this API. *Note* you need a Bria desktop application to utilize the API.

Jact is a tool to provide severval ways of configurating the Asterisk PBX. It's base upon UML2 models of the configuration files. The goal is to get a functional description of all configuration elements around the Asterisk.

Cairo sets out to provide an enterprise grade, MRCPv2 compliant speech solution utilizing existing open source speech resources such as FreeTTS and Sphinx-4.

The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats.

Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework.

A Java Swing GUI for viewing, searching and editing WURFL mobile device information.

SMTP2SMS is a SMS client for sending SMS to the mobile for which EMAIL2SMS service is provided. It uses SMTP for sending SMS. Currently the code comes with a configurable Operators list (pre-configured for several Indian Mobile Operators)

Wavelet EMP is a web-based J2EE ERP system running on PostgreSQL DB. It is in production status and used by more than 100 shops in South Eash Asia. The software team is in Malaysia. Powered by WAVELET.BIZ. For demo/help, email vincent@wavelet.biz

It's new technology for Development Personal Creation/Customization Services , based on XML standard and DAFSM (Finite State Machine Theory) , using multiple call control protocols.

OreIVR is a package of Java classes and command-line utilities that are used to access and control Dialogic computer-telephony hardware.

java telephony API, Dialogic's hardware support, telephony application IDE, mutlichannel telephony applications Server

A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.

A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.

Web Callback Portlet is a portlet to be used with Liferay portal (other JSR 186 compliant portals might also work). Customers are entering information into a form and are put intouch, via phone, with a customer representative.