Automatic backups, patching, replication, and failover. Focus on your app, not your database.
Cloud SQL handles your database ops end to end, so you can focus on your app.
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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
...You can also browse reports with your preferred browser (desktop or mobile) and execute CMS operations like modify dictionaries, modify agent skills, modify VDN/Vector associations and more.
Application package include :
- A responsive WEBserver interface (compatible with mobile browsers) to browse reports, perform CMS Operations and Agent Skill modification from any device having a browser.
- Full Documentation
- The server application, including administration GUI
- Dashboard : a .NET consumer, used to test server and get REST URLs
- CMS Operations (modify Dictionaries, Call Center Administration, etc)
- Agent skill modification...
TALK provides an efficient and scalable architecture to make CTI more easy and web oriented. TALK includes a generic JTAPI connector, a full AJAX client, a Gadget, and a library to allows your web applications to be connected to your PBX.
Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features.