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SysAid multi-layered ITSM solution
For organizations spanning all industries and sizes from SMBs to Fortune 500 corporations
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
This app is a clone of kisdnmon (kisdnmon.sourceforge.net) which will be mainly designed to run under Windows (but under Linux as well). Alongside JIsdnMon there is a server written in java called JIsdnCallServer.