Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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...Events/Plugin Support to Extend Features Conversational Support. Well-designed, tested & built. Active support from the author as well as the community. If you're using this SDK with Laravel, the SDK will self-register its ServiceProvider and Facade using Laravel's auto-discovery. If you're using this SDK to build your Telegram Bots, We'd love to know and share the bot with the world.
Open-source customer engagement suite, an alternative to Intercom
...Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard.