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Satis is a Web application who provide most of service for school to administrate their computers and equipements. It provide a news sytem to inform users of the network state. There is a web call center to simplify and centralise user's demand.
SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
LdapCyradm is a management tool that allows admin and help desk staff to easily do day to day management of an LDAP backed Cyrus imap system. It also integrates the management of the SquirrelMail plugin AmavisNewSQL for per user w/b lists and quarantine