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ITIL conform CMDB solution for documenting your entire IT landscape
...This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification.
i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.
Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
lodd originally stood for "LOgical DD." Since then, however, it has changed.
lodd provides a module-based way of combining, copying, separating, and manipulating data in a pipeline.
Atera all-in-one platform IT management software with AI agents
Ideal for internal IT departments or managed service providers (MSPs)
Atera’s AI agents don’t just assist, they act. From detection to resolution, they handle incidents and requests instantly, taking your IT management from automated to autonomous.