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Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation. Get setup in minutes. When the call ends you have instant access to the call recording, fully transcribed, along with all of your highlighted moments. All recordings created with Fathom are 100% private. They can only be seen if you share your recordings or highlights with others. Show, not tell, with playlists of what “good” sounds like. Metrics help identify who needs help and who is outperforming. A unified view of all conversations with a customer or prospect. Simplify the handoff from sales to success and never lose any context if a team member departs. Reduce time your team spends on data entry with automated post-call data sync with your favorite CRM.