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IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization.
Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t
IRT was the once active port of IRM to Perl. Once active being relative to 2001, which was eons ago. IRT development has been dropped in favor of IRM development. We suggest you go to the IRM page here at SF.