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Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

Designed by coaches, for coaches, our software takes care of tedious admin tasks like client scheduling and payment processing, so you can focus on what you love - coaching athletes. With intuitive booking experiences and staff management tools for your lessons, camps, clinics, and training programs, Upper Hand empowers your business to offer a seamless customer experience that increases satisfaction and drives repeat business. See how our forward-thinking technology can give your sports training business a competitive edge.

Achieve harmony across your Apple device fleet with Kandji's unmatched management and security capabilities.

Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf.